Custom Embroidered Mama Grandma Gigi or Any Text on Neckline Sweatshirt, Names on Sleeve,Personalized Gift for Mom, Grandma
Cute and Creative Designs: Exquisite and lovely patterns, special elements make the perfect designs. The people who wear them will be proud. At the same time, they also show the love for family.
1. Collar: Add text (E.g., Mama, Papa, Mimi...). 2. Left/Right Sleeve: Names, initials, icon (E.g., (icon 1),..) 3. Style: Pick thread color and font
Suitable for many occasions such as Christmas, Father's Day, Mother's Day, birthday
This classic crew-neck sweatshirt is an essential basic item for anyone’s wardrobe. The ribbed cuffs on the sleeves and waist are reinforced, and the high-quality cotton ensure that anyone will enjoy this cuddly and cool sweatshirt for many moons to come.
Preshrunk fleece knit
Double-needle stitching at shoulder, armhole, neck, waistband, and cuffs 1 x 1 rib with spandex
Air jet yarn for softer feel and reduced pilling
Tear away label
50% Cotton; 50% Polyester (fibre content may vary for different colors)
The estimated delivery time provided is subject to potential variations due to shipping carrier processing and excludes weekends and holidays
The provided time frame applies only to orders shipped within the US
Orders can be cancelled or modified within 2 hours after being placed
Tracking Number: When available, we will send you the tracking number with the confirmation email so that you can track the package online.
International orders: It may take additional days if orders have to go through customs.
For more information about Shipping and Delivery,visit here.
At Godmerch, we are dedicated to ensuring your satisfaction with every order. If there's anything wrong or if you have any concerns about your purchase, simply reach out to our customer service team at contact@godmerch.com.
1. Defective/Damaged Orders
1.1 Time Limit
If you encounter any issues with your purchase, please reach out to us within 30 days from the delivery date to be eligible for a replacement or refund. Unfortunately, we cannot process requests beyond this time frame.
1.2 Eligibility
Since each item from Godmerch.com is custom-made and printed specifically for you, our return policy only allows for returns or full refunds in the case of a major problem with the received item. You are eligible for returns or full refunds in the following situations:
- The item is significantly different from the description or the preview shown to you.
- The item is damaged due to the fault of our factory or the carrier.
- The item received is not what you ordered.
Please note that there may be a slight difference of up to 20% between the advertised images and the actual item you receive. This difference can occur due to factors such as lighting during photo shooting or variations in monitor display.
For any other cases not mentioned above, we may consider offering a partial refund, excluding the shipping costs.
1.3 How to file a claim
To file a claim, please send us an email with the following information:
- Order number
- Video or photo of the defective product
- For printing errors, include photographs of the error
- For sizing issues, include a measuring tape, stick, or ruler in the photos of items
- If some of the items are missing, provide images of the received item and the detailed shipping label
- If the received item is not functioning properly, provide a video clearly showing the issue.
Our support team will review the photos/videos you provide of the defective item. If eligible, we will send you a replacement product at no extra cost. In rare cases where sending a replacement is not possible, we will fully refund you for the eligible product, including shipping costs.
1.4 Exceptions:
Refunds or replacements are generally not accepted for instances where there may have been unintentional errors on the customer's part, including:
- Incorrect selection of sizes, designs, colors, etc.
- Failure to carefully preview the design, as some of our printing files are automatically generated to match the preview on our website, or failure to provide the personalization.
We kindly request that you carefully review your order before checking out to ensure its accuracy. Please note that refusing the shipment or returning the item at your own expense doesn't guarantee a refund.
2. Lost/ Missing Orders
If you haven't received any updates on your order for over 15 days, please let us know by email. We will investigate the issue to find out why the shipment is delayed. If we determine that the order is lost because of our mistake, we will either send you a replacement or give you a full refund.
However, please keep in mind that we cannot take responsibility if the order isn't delivered due to an incorrect address or if the recipient refuses/forwards it.
3. Replacement/ Refund Process
Since our products are customized with your information, we do not accept returns. You have the option to donate, keep, or dispose of any unwanted items at your convenience. If you require a replacement, the timeframe will follow the same process as a regular order.
In the case of a refund, you will receive a confirmation once the process is complete. Please allow approximately 5-10 days for the refund to be credited back to your account, depending on your bank's processing time.
Please be informed that by placing an order, you are accepting and agreeing to all the terms mentioned above.
Custom Embroidered Mama Grandma Gigi or Any Text on Neckline Sweatshirt, Names on Sleeve,Personalized Gift for Mom, Grandma
My sister was going through a rough time. She needed a little pick me up. This sweatshirt really was great. The colors, the personalization, everything was perfect!
I received my personalized grandparent shirt really fast. There was a mix up on the size and when I contacted them, they immediately shipped the correct size. The shirt (dr Seuss) is very cute👍
I ordered this for my mom to give to her at Thanksgiving (so she can wear it for Christmas). It turned out really cute but I ordered a sweatshirt and received a long sleeve. I don’t want to have to return it as Thanksgiving is this week, but beware that you may not get what you asked for.
The seller sent a proof of the design to make sure that it was exactly what I wanted before shipping. The seller had great communication all throughout the process shipped reasonably quickly. The seller did an amazing job!!!
Just got my shirt in the mail and I am in love with it. My grandkids call me Oma and it’s hard to find anything with Oma and I just love the look and feel of this shirt.
